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Faces of Reading

Vicky Collins

Vicky Collins, Associate Professor

I am an Associate Professor for English for Academic Purposes (EAP) at the International Study and Language Institute (ISLI). My role primarily is to teach and support international students at the University whose first language is not English both before and during their degrees.

I am passionate about language and education and have never regretted this choice of career which led me to working in six different countries before finally returning to my own. I’ve taught on a range of exciting projects across state and commercial sectors, such as the British Council developed Peacekeeping English Project. These experiences and skills have helped me to connect with the diverse international student body at Reading. Students who would otherwise feel less confident in seminars, light up when you share first-hand insights of their culture or country. What’s more my colleagues in ISLI reflect the diversity of our School with a fusion of backgrounds, interests, ambitions, languages, and qualifications. 

I entered higher education on a series of fixed term contracts which is common to our sector as there is a disproportionate demand for EAP teachers/lecturers in the summer, but this reduces once Autumn is upon us. Living in this state of employment precarity was unnerving, especially when I was expecting my first child. In 2009, I did manage to secure my first permanent post despite being five months pregnant at the time of the interview. Even though it is unlawful to consider this ‘temporary condition’ during the selection and recruitment process, just 11 years ago attitudes differed. I felt incredibly anxious before the interview panel. Currently, as a member of the Unviersity Parent and Family steering group, I am keen to open up discussions on issues facing parents -to- be, parents, and carers working at universities, and share best practice in support across the University. 

I came to work at UoR, after working for nine years at Royal Holloway, University of London. Moving jobs mid-career is a huge leap of faith for anyone, but with a young family to relocate, this was a significant undertaking for me. In addition, my carefully built network of personal and professional contacts had also been removed. At first the benefits of changing employer and location can seem quite small in comparison to the sacrifices. I would say to anybody in this position though that the gains do start to emerge incrementally. 

Reflecting on the long working lives ahead of us, we should reconsider outstaying employers. Four years on my family are settled and working at Reading has brought me so many new opportunities in teaching a greater diversity of nationalities, supporting outreach work in English Language teaching, and leading on new provision. Most of all I have experienced a more positive approach to different contracts types. I now work 0.9FT and have a better work/family balance as a result, something that was not conceivable in my past roles.

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Daniel Wallace, Memberships and Events Team Manager

I joined the University in 2018 as an Administrative Assistant in an academic department within Henley Business School. In 2019, I transitioned into the role of Client Relationship Executive for one of our research centres, and since 2021,

I’ve had the privilege of managing the incredibly professional Projects and Engagement team in Corporate Development – all still within Henley.

Progression has been a defining part of my journey here, and I’m passionate about helping others experience the same. Whether through mentoring colleagues or supporting my team via PDRs and regular 1-2-1s, I see career development as something we should all actively champion and a core element of my citizenship.

Beyond my main role, I’ve been involved as a volunteer with the Staff Forum since 2020, initially joining during the height of COVID – partly out of curiosity, partly to stay connected. In 2023, I stepped into the role of co-chair, and it’s become a space where I can advocate for colleagues and collaborate with other representatives to make a meaningful difference. I’ve had a genuinely positive experience working at the University, and I’m committed to helping others feel the same. I want to be part of solutions – however ambitious they might sound.

On a personal note, I became a dad for the first time in 2023, and that’s the role I cherish most. One of the things I value deeply about working at the University is the flexibility I’ve been given – particularly by my line manager through the Smart Working Policy – which allows me to be the parent I want to be for my son, while continuing to deliver in both my professional and volunteer roles. That balance is something I’m incredibly grateful for.

The University has given me a lot: opportunities to grow, a supportive network of colleagues, a brilliant team, and a (near-perfect) work-life balance – not to mention the view from my office over Greenlands and the River Thames, and the occasional free lunch! – I even look forward to (most) Mondays, and that’s a feeling I’d love for everyone here to share.

George Randall

George Randall, Head of Timetabling and Room Bookings

I started at the University on a fixed term contract as a Programme Administrator at our beautiful Greenlands campus. I was a recent graduate, not entirely sure what I wanted to do as a career, but knew that I wanted to work in the charity or education sector, supporting others to achieve their goals as well as utilise my organisational skills.

I was encouraged by my first manager to use my initiative, to have the courage to develop new processes, to learn about different roles within the wider team and to volunteer for new opportunities – and this is a philosophy I have carried throughout my career. Early on I was also encouraged by a colleague to apply for a secondment, something I would not have independently considered. When I secured my first secondment, I was able to expand my knowledge, my experience and my network further.

Over the past 13 years I have held five different roles, ranging from school-based administration to centralised quality assurance and exams, and now as Head of Timetabling and Booking. I have always enjoyed the huge variety of the roles I have held. No one day is the same and I work with a range of colleagues from both academic and professional services.

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James Church outside the University reception

James Church, Assistant Research Development Manager

I started as an Assistant Research Development Manager in January 2016. We work with researchers who wish to apply for research funding and support them with their applications. I was a student here before (studying politics and international relations) and graduated in 2003, so it's nice to come back.

I'd been working for various NHS trusts for about six years and felt that I wanted a change from NHS research into university research. We're lucky because we get to see lots of fresh research that is coming through in the very early stages.

I work full time, but I work from home 4 days a week. Managers are very good at giving us that flexibility.

I have Becker Muscular Dystrophy, and people have been very supportive without being patronising. Part of the reason for working from home is to help manage my fatigue. I live in Reading, I came here when I was 18 as a student and have more or less stayed here ever since. I had been commuting to Oxford – I was at Oxford University Hospitals NHS Trust before – which was getting a bit too tiring. It's better now I'm working a lot closer to home.

The team from Estates and Facilities also came in and created a kind of frame by my desk so I can get up easily, which has been really helpful. Everyone in the office will help out if I need anything too; it's been a positive experience.

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